Voiding an order

 

Voiding an order is easy in the FIG POS system.  First, in the History Screen, select the order that you wish to void. In the bottom right corner of the screen, you should see the word VOID. Tap that.

 

Once you select the VOID button a pop up will appear asking for confirmation of the void. Select yes.

 

Once the sale has been voided, you will see it appears in italic font in the transaction list and the detail lists the word Void on it. Any receipts printed or sent electronically will also indicate the void. The customers money will then be credited back to their credit card. 

 

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